• The Starter Package has already paid for itself many times over

    Noel Coburn, Clarity BES
  • Look no further, no one else offers this kind of service

    D Jacobson Consulting
  • The case studies and templates are a lifesaver

    Riki Solomon, Clever Importing
  • Dedicated Expert

    We work 1-on-1 with our customers from start to finish.

  • Customized Products

    Get products made based on your design and custom logo.

  • 0% Order Commission

    Unlike agents, we charge no order commission or receive supplier kickbacks.

  • Avoid Scams

    We help you avoid payment fraud and quality issues.

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Supplier Verification

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腾信国际平台官网安卓官网

Found a supplier online? Let us do a background check before you order.

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Price Research

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腾信国际平台官网在线官网

We identify suppliers and gather price & MOQ information.

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Factory

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腾信国际平台官网安卓登录

We help you plan a factory
visit tour to suppliers in China
and Vietnam.

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Supplier Verification

腾信国际平台官网安卓客户端

腾信国际平台官网地址软件

We help you negotiate payment terms, shipping terms, late delivery terms and more, directly with your supplier.

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Price Research

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腾信国际平台官网官网官网

We help you understand safety standards and labeling, and assist with lab test booking.

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Factory

Shopify Store Setup
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Shopify Store Setup
腾信国际平台官网手机ios

We’ll help you set up your Shopify Store from account creation to payment setup.

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腾信国际平台官网在线官网

– Quality Inspections

– Factory Inspections

– CSR Inspections

Request Quote

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Get a free lab test quotation (EU, US & Other) from QIMA

Request Quote

Free Shipping Quotation
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Free Shipping Quotation
腾信国际平台官网在线官网

Get a free shipping quote with Freightos (or check live quotes)

Request Quote

腾信国际平台官网娱乐网址

腾信国际平台官网ios首页

腾信国际平台官网地址软件 has been based in China since 2010. He has helped hundreds of ecommerce companies in the US, EU and Asia to launch ODM and OEM products.

腾信国际平台官网安卓登录 holds a Ph.D. degree, and was a researcher at Zhejiang University before joining . He runs the platform, together with our web developers.

腾信国际平台官网娱乐 returned to Hong Kong after studying at Purdue University in the U.S. He is working both on operations and marketing for .

腾信国际平台官网线路在线 will help you identify manufacturers that can produce your custom designed or private label products.

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腾信国际平台官网在线官网
腾信国际平台官网娱乐网址

You can purchase another Starter Package, and thus use the features of that specific version. However, you cannot upgrade by only paying the price difference between two versions. We suggest that you select the version (Core, Startup or Business) depending on the features you need.

腾信国际平台官网娱乐网址

Yes, you don’t necessarily need to start from zero. Almost half of our customers have already identified suppliers on their own, and sometimes even ordered sample, by the time they sign up with us. But, even in these situations, we do provide assistance with product specifications and assess whether the suppliers they’ve found are qualified.

腾信国际平台官网娱乐

We offer an established and tested online platform, supported by our team of experts, helping you through the entire process. You can, of course, manage everything on your own, but you will likely save plenty of time and money by working with us.

腾信国际平台官网平台下载

You should select the product category matching the type of product you intend to import. For example, if you intend to import power banks, you should select the Electronics Package. If you intend to import t-shirts, you should select the Apparel & Textiles Package.

That said, you’ll get lifetime access to all 10 product categories. Start with the one that is your focus at this time, and add additional product categories free of charge at any time.

腾信国际平台官网首页

Yes, you will get lifetime access to all 10 product categories:

  • All Categories Version
  • Watches
  • Apparel & Textiles
  • Jewelry & Accessories
  • Electronics
  • Sports & Fitness
  • Beauty Accessories
  • Kitchen Utensils
  • Home & Furniture
  • Children’s Products
腾信国际平台官网安卓客户端

The All Categories Version can be broadly applied to any product category. It is the right choice for you if none of the other product categories are suitable.

腾信国际平台官网主页

It means that you’ll get permanent access to the platform, including all future updates, even after the process is completed.

腾信国际平台官网安卓客户端

Yes, we have years of experience working with E-Commerce entrepreneurs. You can ask us for guidance and advice on your product concept before we start the process.

We also offer suggestions for how you can keep your costs down.

腾信国际平台官网地址首页

Yes, we can help you select a suitable product and vertical. However, it ultimately depends on your personal interests and what you want to sell.

腾信国际平台官网平台下载

We offer guidance and advice on suitable e-commerce platforms and marketing channels, based on your product and budget. Here are a few examples:

  • Amazon
  • Shopify
  • Crowdfunding
腾信国际平台官网在线官网

No, we don’t actively setup your Amazon account or Shopify store, but can provide detailed instructions for how to do so. Further, we don’t take an active role in crowdfunding campaigns, but can help with preparing a strategy that you can apply.

腾信国际平台官网官网二维码

Yes, in Part 2: Supplier Sourcing, we help you identify suitable suppliers for your products in China, Vietnam, and India, based on our Supplier Check Tool. You can also identify suppliers on your own, using the same tool.

腾信国际平台官网平台下载

No, we don’t set any MOQ. However, each supplier sets its own MOQ requirement, which is beyond our control.

腾信国际平台官网地址首页

No, we don’t offer any insurance or warranty due to losses caused by delays or defective products. However, we do guarantee that we will not cancel your account, or terminate the process if you do encounter delays or other setbacks.

腾信国际平台官网安卓客户端

No, we don’t get any kickback from manufacturers. We only charge upfront for our Starter Package.

腾信国际平台官网娱乐网址

No, we don’t charge any order commission.

腾信国际平台官网网页

We cannot guarantee that a supplier or other company/individual involved in your supply chain will not use your product designs or brand name. As such, it’s critical that you obtain the necessary patents and/or trademarks in all relevant markets when possible. We don’t offer any insurance or compensation due to IP theft by suppliers or other service providers involved in the supply chain.

腾信国际平台官网娱乐网址

We generally don’t sign Non-Disclosure Agreements (NDAs) with customers for the following reasons:

1. We don’t require that you submit or upload sensitive product and/or brand information to be shared with us. You should only share information on the platform that you agree may be shared with partners (e.g. quality control companies) or suppliers.

2. A legal review of an NDA generally costs more than we earn per customer. As such, signing an NDA would incur in a loss.

That said, we will not (knowingly) share your product information with outside parties that are not involved in your project.

腾信国际平台官网首页

Our platform is protected by SSL (Secure Sockets Layer) encryption. However, we don’t offer any insurance or compensation due to delays or losses caused by IP theft. In addition, we don’t offer any insurance or compensation due to IP theft by suppliers or other service providers involved in the supply chain. We strongly recommend that you register a trademark, and file patents when applicable.

腾信国际平台官网安卓登录

Yes, the following may apply:

  • Quality control (if required)
  • Lab testing (if required)
  • Shipping costs (depending on the weight and volume)
  • Import duties and other taxes

Note that none of the costs listed above are included in our prices.

腾信国际平台官网在线官网

The concept of the Starter Package is to guide you step by step, through the sourcing and product development process, to the point where you have a product, that can be legally sold in your market. While there are no guarantees for this outcome, this is the intended result.

Here you can read the opinion of our past clients.

腾信国际平台官网官网二维码

No, each product and situation is different. We provide a framework that simplifies a relatively complex procedure, but we don’t offer any insurance or guarantee for success. This also applies to product regulations, customs processes and tax rules that can change at any given time. We cannot guarantee that the information is kept up to date in real time. As such, we advise our customers to consult local authorities, and lawyers, in addition to applying the process covered in the Starter Package.

腾信国际平台官网在线官网

No. As a beginner, you can rely on the tutorials and task lists to get through the process. That said, we insist that you request assistance on a very frequent basis, using the Dedicated Expert system, if you are an absolute beginner. We’d hate to see you fail to launch a successful product.

腾信国际平台官网手机ios

While it depends on the product, it normally takes somewhere between 4 to 8 months. We are not here to offer shortcuts but to help you manage the process correctly from the beginning.

腾信国际平台官网登录线路

All you need is access to a computer, phone or tablet. Everything is managed online, from your account on .

腾信国际平台官网安卓登录

You will have lifetime access to the Starter Package.

腾信国际平台官网首页

Click here for testimonials.

腾信国际平台官网安卓客户端

Most of our customers are small to medium-sized businesses, based in Europe, USA, and the Asia Pacific region.

腾信国际平台官网线路在线
腾信国际平台官网平台下载

Yes, you can purchase additional support tickets here:

  • 10 x Tickets: US$300
  • 25 x Tickets: US$625

Note: The tickets can only be purchased from the Starter Package Dashboard that you’ll access once you sign up.

腾信国际平台官网客户端下载

We can assist with the following:

  • Answer your questions
  • Process guidance and advice
  • Reviewing and create product spec sheets, contracts, and other documents
  • Book quality checks, lab testing, and shipping
腾信国际平台官网官网二维码

We can answer your questions related to import products from Asia, including those about:

  • Private labeling and branding
  • Product development
  • Supplier sourcing
  • Product regulations, document and labeling requirements
  • Payments and fraud prevention
  • Quality control and lab testing
  • Shipping, customs, and taxes
腾信国际平台官网官网二维码

No, we don’t manage the entire process. Our customers act as ‘project managers’ and ask questions or request other assistance as needed. However, we don’t manage every aspect of the project.

腾信国际平台官网官网官网

We normally reply within 24 hours, excluding holidays and weekends (Saturday and Sunday). Supplier related tasks can take longer, as they involve multiple steps.

腾信国际平台官网客户端下载

A single ticket is defined as one or several questions, related to a specific topic. For example, you may send several questions related to the same topic, within one ticket. However, unrelated questions or other requests requires that you open a second ticket.

That being said, we are flexible, but must limit the usage to deliver a quality service for a reasonable price.

腾信国际平台官网娱乐

We reserve the right to terminate the service if the process has not been completed after 3 years, counting from the date after you purchased the Starter Package.

Note: We do not automatically terminate your access to the Dedicated Expert after 3 years. We only reserve this right, in case we would cease operations, or adjust our business model.

腾信国际平台官网首页

Note that we may provide assistance beyond the scope of limitations, based on a case to case basis. But, we need to set clear limits on our service as we offer a flat-rate service.

腾信国际平台官网登录线路

We reserve our right to terminate all accounts (permanently or temporarily) in case of bankruptcy, war, natural disaster, international sanctions, loss of data due to server failure or hacking, or other major event.

腾信国际平台官网客户端下载
腾信国际平台官网官网官网

The Import Manual is a set of tutorials, videos and task lists covering the entire importing process:

  • 1. Prepare Product Specification
  • 2. Supplier Sourcing
  • 3. Product Sample Order
  • 4. Placing Your Order
  • 5. Shipping, Customs & Taxes (US, EU & Australia)
腾信国际平台官网在线官网

Yes, you can mark tutorials as completed.

腾信国际平台官网主页

Click here to download a PDF overview.

腾信国际平台官网安卓官网
腾信国际平台官网官网官网

The module covers tutorials, videos, checklists, document templates, and label templates – helping you ensure compliance with applicable product regulations in the US, EU, and Australia.

腾信国际平台官网线路在线

No, we cannot ensure that the information we provide the Product Compliance Module is 100% accurate and always kept up to date. Regulations are subject to change and interpretation by the relevant authorities. That said, we do provide comprehensive guidelines and checklists that help Importers understand what it actually means to ensure compliance with safety standards, labeling and document requirements when importing from Asia. Still, we recommend that you consult local authorities before you import products.

腾信国际平台官网地址软件

Click here to download a PDF overview.

腾信国际平台官网ios首页
腾信国际平台官网地址软件

The Supplier Check System can help you to categorize suppliers into the following categories:

  • Excellent
  • Qualified
  • Average
  • Not Qualified

The system is tweaked according to the industry. Hence, a supplier that may be classified as Excellent in one industry (or product category) may be only Average in another.

The Supplier Check System shall be used together with the sourcing process explained in the 4 Part Import Manual.

腾信国际平台官网网页

The system is based on data entered by the user, which includes, for example, the registered capital and the year of registration. This information can be found for free on various company websites.

In addition, the user is requested to answer a few questions about the supplier, and the information they present.

Based on the answers and information provided by the user, the system then makes a points assessment.

A Supplier Assessment Report is then automatically generated and delivered by email to the customer (the report will be delivered to the email address provided during the purchase of the Starter Package).

腾信国际平台官网客户端下载
腾信国际平台官网平台下载

Yes, you can purchase additional support tickets here:

  • 1 x Ticket: US$70
  • 3 x Tickets: US$180

Note: The tickets can only be purchased from the Starter Package Dashboard that you’ll access once you sign up.

腾信国际平台官网地址软件

We filter suppliers based on the following criteria:

  • Main product
  • Registered capital
  • Product test reports
  • Quality management system
  • Social compliance audits
腾信国际平台官网安卓官网

Normally, we list 6 to 8 suppliers in each Factory List (PDF).

腾信国际平台官网客户端下载

Suppliers cannot be classified as consistently ‘reliable’ or ‘unreliable’. While we filter suppliers based on the selection criteria (see above) to find the most qualified companies, the outcome depends entirely on how the process as a whole is managed.

As such, it’s crucial that you follow the Import Manual tutorials and task lists, and request assistance from your Dedicated Expert on a regular basis. Do not assume that the supplier listed in this report are by default ‘reliable’ or ‘quality’ suppliers.

Note that we don’t act as guarantors for any supplier, or offer insurance or other forms of compensation due to losses caused by quality issues, fraud, delays or other reasons.

腾信国际平台官网娱乐网址
腾信国际平台官网安卓客户端
  • 1A: Product Specification Document
  • 2A: Supplier RFQ
  • 3A: Product Sample Terms
  • 4A: Production Manual
  • 4B: Quality Control Checklist
  • 4C: Purchase Order
腾信国际平台官网客户端下载
腾信国际平台官网安卓官网

The booking system gives you permanent access to our network of service providers, offering the following:

  • Sea and air freight
  • Lab testing
  • Quality inspections
  • Factory audits
  • Social compliance audits

You can get a free quotation and order these services within our platform.

腾信国际平台官网娱乐

We are currently offering services provided by the following companies:

  • Sofeast Ltd
  • Freightos
  • QIMA (formerly AsiaInspection)
腾信国际平台官网主页

You are not required to order any of the services listed on the Dashboard. That said, you will likely need shipping, quality control and make payments to your suppliers.

The purpose of the Extra Service Dashboard is to give you access to a set of verified and reliable service providers, many of which are leaders in their respective industries.

腾信国际平台官网地址软件

The services sold on this Dashboard use the same checkout system that you used to pay for your Starter Package. Hence, as an existing customer, you are already familiar with the process. You can either pay via PayPal or Credit Card (Stripe Checkout).

腾信国际平台官网平台下载

You shall pay via the partner’s payment gateway, not to us. Most partners offer PayPal, Credit Card and Wire Transfer as payment methods.

腾信国际平台官网安卓客户端

The terms of service and privacy policy of each respective service provider always apply. Notice that we do not offer any type of compensation or insurance, due to losses, delays or other issues caused by a third party service provider. Notice that this is also the case for the services we provide by ourselves.

腾信国际平台官网平台下载
腾信国际平台官网首页软件

Yes, we offer credit card payments through PayPal or Stripe. Customers based in certain countries may be required to create a PayPal account in order to make a Credit Card transaction. This is free and only takes a moment. You just need to add your email address and agree with Paypal Terms of Service. With Stripe, you don’t need to create an account.

腾信国际平台官网首页

Yes, you can pay with your balance, bank account or credit card through PayPal.

腾信国际平台官网登录线路

The client has the right to cancel the purchase up to, but no later than, 14 days from the order date. However, this only applies if the client has not yet used the platform and/or consulting services.

Examples:

  • Submit support ticket
  • Submit supplier sourcing ticket
  • Request service quotation
  • Download or copy document templates
  • Starting a new project
腾信国际平台官网地址首页

Yes, all payments are processed by PayPal or Stripe, which use an SSL certificate to encrypt your data.

腾信国际平台官网官网官网

Yes, it’s delivered together with the payment confirmation email.

腾信国际平台官网官网二维码
腾信国际平台官网官网二维码

Follow this link to read our Terms of Service.

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Follow this link to read our Privacy Policy.

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